Commercial Ice Machine Repair in Santa Clarita & the San Fernando Valley
No ice, slow ice or ice that smells: we repair modular and undercounter ice machines at restaurants, bars, cafes and stores across Santa Clarita and the San Fernando Valley.
- Service calls Monday to Saturday
- Owner-operated, based in Santa Clarita
- Price before the repair starts
Equipment down right now? Call and tell us the symptom.
(909) 698-8788Common problems we repair
Not making ice at all
No water in the trough, a tripped safety, a failed pump or a control board fault. We test the water side first because it fails most often.
Making less ice than it used to
Scale buildup on the evaporator, a dirty condenser or a low refrigerant charge slows every cycle and cuts daily output.
Cubes are small, cloudy or hollow
Usually a water supply or harvest problem: a clogged filter, a stuck inlet valve or a pump that is not moving enough water over the plate.
Stuck in harvest or freezing into one block
A harvest that never completes points to the hot gas valve, the thermistor or a control fault. The machine then freezes the next batch onto the last one.
Water leaking under or behind the machine
Cracked trough, loose drain line, a failed float valve or a blocked bin drain.
Ice smells or tastes off
Slime, mold or scale inside the machine. Cleaning and sanitizing usually fixes it, sometimes together with a new water filter.
An ice machine that stops in the middle of a lunch rush is not a small problem for a bar, a restaurant or a market with a bagged-ice program. Fix Time Appliance Repair repairs commercial ice machines on site, Monday through Saturday, across the Santa Clarita Valley, the San Fernando Valley, Burbank and Glendale.
We work on air-cooled and water-cooled cubers, flakers and nugget machines, from Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic and Follett to the smaller undercounter units behind a bar. Most calls come down to a handful of causes: scale and slime on the evaporator, a water inlet valve that does not open or close, a harvest cycle that never finishes, a failed pump, or a condenser so dirty that the machine overheats and shuts itself down.
Tell us the make and model when you call, and whether the machine is making any ice at all. That tells us what to bring.
What we work on
- Modular ice machines on storage bins
- Undercounter and bar ice makers
- Cubers, flakers and nugget (chewable) ice machines
- Water inlet valves, pumps, floats and filters
- Evaporator plates, thermistors, harvest and hot gas valves
- Condenser fan motors and control boards
- Bin thermostats, bin gates and drain lines
- Descaling, cleaning and sanitizing
Who calls us
Businesses in the Santa Clarita Valley and the San Fernando Valley that run on this equipment.
- Restaurants
- Bars & taprooms
- Cafes & coffee shops
- Convenience stores
- Gas stations
- Hotels & motels
- Markets & grocery
- Schools & cafeterias
How a service call works
Call or send a request
Tell us the equipment, the symptom and the address. A photo of the data plate helps us bring the right part.
On-site diagnosis
The technician comes to your business Monday through Saturday and checks the whole system, not only the part that looks broken.
Price before the repair
You get the repair price after the diagnosis and approve it before any work starts.
Repair and test
Common parts are on the truck; special-order parts get a lead time. We confirm the unit holds temperature or runs a full cycle before we leave.
Brands we see most
Commercial equipment shares the same core components across brands. If yours is not listed, call and ask.
- Hoshizaki
- Manitowoc
Scotsman- Ice-O-Matic
- Follett
- Kold-Draft
- Maxx Ice
- Atosa
Service area
We come to businesses across the Santa Clarita Valley, the San Fernando Valley, Burbank and Glendale:
- Santa Clarita
- Valencia
- Stevenson Ranch
- Newhall
- Castaic
- Saugus
- Canyon Country
- Val Verde
- Agua Dulce
- San Fernando
- Sylmar
- Pacoima
- Mission Hills
- Granada Hills
- Porter Ranch
- Northridge
- North Hills
- Chatsworth
- West Hills
- Canoga Park
- Winnetka
- Reseda
- Lake Balboa
- Van Nuys
- Sherman Oaks
- Encino
- Tarzana
- Woodland Hills
- Studio City
- Burbank
- Glendale
Based in Santa Clarita, CA. Outside these areas? Call to check availability.
Other commercial equipment we repair
Denis is extremely knowledgeable and honest person. Charges are extremely reasonable and he is upfront about it. I am extremely happy with his service.
Denis replaced a broken part within my LG refrigerator. He was amazing!! He arrived and immediately knew what the problem was. He had me send him a photo and model # the night before. He did his homework before arriving. His charges very fair for amount of work and had the replacement part with him. Very knowledgeable, cleaned up afterwards. I called him on Friday night. He was at my house at 9:00 am on Saturday. I will definitely be using him from now on!!
Thought I would have a quiet President's Day. Had to call Fix Time to repair the dryer. Best decision I could have made. Denis was outstanding. Not only did he diagnose and repair the dryer in a short amount of time. He then went above and beyond and checked out the other appliances. Can't thank him enough as there was a water leak in the refrigerator. Nice catch Denis. You are now our go-to person for any problem in the future.
My repair technician, Denis Shevtsov, was first rate. He arrived on time and was very thorough in ascertaining the problem with my gas stovetop range. Denis ordered the necessary parts right away and came back to repair the stove as soon as the parts were delivered. Denis was extremely polite and professional in explaining what he did and making sure the cooktop was working well once he finished the repair. Very grateful for the excellent service!
Excellent skill and service! Denis is reliable and honest. He took apart our 25 year old washing machine, found the problem, repaired it, and reassembled the machine quickly and skillfully! He made it look easy. I'd say he's a Master technician. We have had him out for three separate service calls and will always call him for repairs. His pricing is very fair. He returns texts / calls asap. He gets the job done right the first time!
This company is great. Efficient, reliable, highly recommend. Denis was very knowledgeable.
Questions business owners ask
Do you repair Hoshizaki and Manitowoc ice machines?
How long does an ice machine repair take?
The machine is running but the bin is empty. What is wrong?
Can you clean and sanitize the machine?
Will I get a price before the repair?
Which areas do you cover?
Ice machine down before the rush?
Send the model number and a photo. We will call back to schedule the visit.
Monday to Saturday